2027 Membership Agreement
2027 Membership Agreement
MEMBERSHIP AGREEMENT
Montreal Alouettes Football Club — 2027 Season
You may cancel this contract without cost or penalty, for any reason, within 7 days of receiving it. In such a case, all reasonable costs of restitution of the goods covered by the contract are assumed by the merchant.
1. Parties, acceptance and term
1.1 This agreement is entered into between Compagnie club de football des Alouettes de Montréal operator of the Montreal Alouettes (the "Club", "we", "us"), and the person or entity named on the membership account (the "Member", "you").
1.2 By completing your purchase, submitting payment, clicking "I accept", or using a ticket issued under your membership, you accept these terms. If you accept on behalf of a company, you confirm you have authority to bind it.
1.3 This agreement applies to the 2027 season and to each subsequent season for which your membership renews under section 4.
2. What your membership includes
2.1 One ticket per seat on your account for every Alouettes home regular-season game played at Percival-Molson Memorial Stadium.
2.2 One ticket per seat for up to two potential home playoff games, at a lesser price than that offered to the general public. Playoff games are included in your membership payments. There is no guarantee that a playoff game will be played at home in any season. Please refer to section 6.1 for unplayed playoff games.
2.3 The member benefits published on our website for the season in question. Benefits may vary from one season to the next.
2.4 A ticket is a revocable licence to attend the game identified on it, and nothing more. Tickets are delivered electronically through your member account.
3. Price and payment
3.1 Your membership price, seat locations and payment schedule are set out in your purchase confirmation, which forms part of this agreement.
3.2 You may pay in a single payment or through a monthly instalment plan by credit card. No interest, service charge or administration fee applies to any payment option, or to participation in the automatic renewal program.
3.3 Unless your confirmation states otherwise, the annual membership payment is processed on October 15 of the year preceding the season covered.
3.4 If a payment is declined, we will make further attempts and contact you at the coordinates on your account. While an account is in arrears, membership benefits may be suspended and we may release the seats for individual sale. If seats are sold during a suspension and the account is later brought current, we will provide comparable seats subject to availability.
4. Automatic renewal — "Forever an Alouette"
4.1 By purchasing a membership, you expressly consent to your membership renewing automatically for each following season, unless you cancel it in accordance with section 5.
4.2 We will send a renewal notice to the email address on your account at least thirty (30) days before the renewal takes effect. The notice will state the price of your membership for the coming season and describe any change to your benefits or to these terms.
4.3 Automatic renewal does not entitle you to the same price or the same terms as the previous season. Your membership renews at the price and on the terms set out in the renewal notice.
4.4 Renewal payments follow the payment option on file. You may change your payment option by contacting Fan Services before the first payment for the coming season.
5. Cancelling automatic renewal, and ending your membership
5.1 You may cancel automatic renewal at any time up to August 15 preceding the season concerned.
5.2 You may cancel by any of the following means, at your choice: unchecking the automatic renewal box on the "Automatic Renewal" page of your member account at the ticket portal; completing the cancellation form linked in your renewal notice; or contacting Fan Services at 514-787-2525 or Service@alouettesdemontreal.com.
5.3 We will confirm your cancellation by email to the address on your account within 30 business days. Please retain that confirmation.
5.4 Cancelling automatic renewal does not cancel a membership already in effect. You keep your seats and benefits for the season in progress and remain responsible for any amount still owing on it.
6. Cancelled, postponed or relocated games
6.1 If a home game included in your membership is cancelled and not replayed, you will receive a credit equal to the value allocated to that game for each seat on your account, applicable to another Alouettes ticket purchase or to your next membership. A refund may be issued instead, on request.
6.2 If a game is postponed or moved to another venue, your tickets will be honoured for the rescheduled or relocated game. If we cannot provide a replacement game, section 6.1 applies. For a relocated game, we will offer seats of equivalent value, subject to availability.
6.3 Payments remain due on their scheduled dates regardless of a cancelled or postponed game.
7. Transfer and resale
7.1 You may transfer or give your tickets to another person.
7.2 Reselling a ticket above the price paid for it, including taxes, is prohibited unless we authorize it in writing or the ticket is listed on a resale platform we operate or approve.
7.3 The membership itself, including seat rights, priority and benefits, may not be sold, assigned or otherwise transferred. On written request and supporting documentation, we may approve a transfer to an immediate family member, or a change of contact person on a corporate account.
7.4 Tickets, member benefits and Club trademarks may not be used for advertising, contests, sweepstakes or other commercial purposes without our written consent.
8. Your account
8.1 A membership must be held in an active account in your name. You must be at least 18 years of age, provide accurate information, and keep your contact and payment information current.
8.2 You are responsible for your login credentials and for any use of your account, including but not limited to your email. Notify us promptly of any unauthorized use.
8.3 We may suspend or terminate an account and the related membership, without refund, for non-payment, unauthorized resale, false or fraudulent information, or any other breach of this agreement.
9. Stadium rules
9.1 Admission is subject to our conditions of entry, prohibited-items policy and code of conduct, published at montrealalouettes.com/code-de-comportement, which form part of this agreement. You are responsible for reviewing them as they are updated.
10. Changes to this agreement
10.1 Changes required for safety, security or emergency reasons take effect when communicated.
10.2 Any other change that materially reduces your benefits or imposes a significant new obligation will be communicated in your renewal notice, or at least thirty (30) days before it takes effect. You may end your membership within that period, in which case you will receive compensation proportionate to the benefits lost for the remainder of the season.
11. General
11.1 This agreement, together with your purchase confirmation and the policies referred to in it, is the entire agreement between us on its subject matter. If any provision is held invalid, the others remain in force.
11.2 This agreement is governed by the laws of Quebec and applicable Canadian federal law. The courts of Quebec have exclusive jurisdiction.
11.3 Language: The parties acknowledge that a French version of this agreement has been provided to them and that they have expressly required that this agreement and all related documents and notices be drawn up in English. / Les parties reconnaissent qu’une version française de la présente convention leur a été remise et qu’elles ont expressément exigé que celle-ci et tous les documents et avis qui s’y rattachent soient rédigés en anglais.
Rev. [09/2026]